ISYMOVE Fine Art Logistics (“ISYMOVE”, “we”, “us”, “our”) is committed to protecting the privacy and personal data of all users, clients, and partners who visit or interact with the website www.isymove.com
This Privacy Policy explains how we collect, use, store, and protect personal data in compliance with the EU General Data Protection Regulation (GDPR – Regulation EU 2016/679) and other applicable data protection laws.
ISYMOVE collects personal data only when it is voluntarily provided by users through the website. This may include first and last name, email address, phone number, company, gallery, museum, or institution name, information related to fine art transport, custody, or quotation requests, and any additional information submitted through contact or quotation forms.
Sensitive personal data is not collected unless it is strictly necessary and explicitly provided by the user.
Personal data is processed exclusively for legitimate and necessary purposes. These include responding to inquiries and quotation requests, providing fine art logistics, transport, and custody services, communicating operational or contractual information, fulfilling legal or regulatory obligations, and ensuring the security and proper technical functioning of the website.
ISYMOVE makes a clear and binding commitment to privacy and confidentiality. Client and user data is never used for marketing purposes and is never sold, shared, transferred, or disclosed to third parties for advertising, profiling, promotional, or commercial activities.
ISYMOVE does not send newsletters or promotional communications, does not profile users for marketing purposes, does not sell, rent, or trade personal data, and does not authorize third parties to use client data for marketing. Personal data is used solely to deliver the services explicitly requested by the user.
Personal data is processed on one or more of the following legal grounds: the user’s consent, the performance of a contract or pre-contractual measures, compliance with legal obligations, and legitimate interest strictly limited to service delivery and website security.
Personal data may be shared only when strictly necessary and solely for service delivery or legal compliance. This may include technical service providers such as hosting and IT infrastructure partners, professional advisors including legal, accounting, or compliance consultants, and public authorities when required by law.
All third parties are bound by confidentiality obligations and are required to comply with GDPR-compliant data protection standards.
Personal data is retained only for the period strictly necessary to fulfill the purposes for which it was collected or as required by applicable legal or regulatory obligations.
Once personal data is no longer required, it is securely deleted or anonymized in accordance with industry best practices.
ISYMOVE implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. These measures include secure and monitored servers, encryption where applicable, and restricted access limited to authorized personnel only.
The website may use technical or functional cookies that are necessary for proper operation and performance. Optional cookies are used only with the user’s explicit consent.
For additional information, users are encouraged to review the dedicated Cookie Policy available on the website.
In accordance with the General Data Protection Regulation (GDPR), users have the right to access their personal data, request rectification or deletion, restrict or object to data processing, withdraw consent at any time, request data portability, and lodge a complaint with a competent supervisory authority.
ISYMOVE reserves the right to modify or update this Privacy Policy at any time. Any changes will be published on this page and will include an updated revision date.
For any questions regarding this Privacy Policy or the processing of personal data, users may contact ISYMOVE at:
Email: info@isymove.com
